Kenya Power Lists Areas Set to Experience Power Interruptions on Friday, April 4
- The Kenya Power & Lighting Company (KPLC) announced scheduled power interruptions on April 4, 2025, for maintenance works in various regions
- In the North Rift, parts of Turkana County, including Lokichar and surrounding areas, will experience outages from 8 am to 4 pm
- In Kakamega County, areas like Khwisero Market and Ikolomani will face power cuts from 9 am to 5 pm
- The utility urged customers in the affected regions to plan ahead during the scheduled maintenance
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Didacus Malowa, a journalist at TUKO.co.ke, brings over three years of experience covering politics and current affairs in Kenya.
Nairobi - Kenya Power has released a notice informing customers of scheduled power interruptions in various parts of the country on Friday, April 4, due to maintenance works.
Source: Getty Images
Which regions will have KPLC maintenance
In a statement on Thursday, April 3, Kenya Power announced that in the North Rift region, parts of Turkana county, including Lokichar, Kakong, Kalemngorok, Keekunyuk, Katilu, KWS, and Kaputir, will experience a power outage from 8am to 4pm.
Meanwhile, in the Western region, areas within Kakamega County, particularly Khwisero Market, Khumsalaba Market, Khumailo, Ikolomani Market, Shilaha Market, and Shikunga Market, will be affected by a power interruption from 9am to 5pm.
Kenya Power urged customers in the affected regions to plan accordingly as the scheduled maintenance takes place.
"Good evening, kindly receive scheduled power maintenance for tomorrow, Friday, 4th April 2025," KPLC stated.
How to report power outage to Kenya Power
As earlier reported, Kenya Power introduced a streamlined method for reporting power outages and incidents to improve customer service.
Source: Getty Images
Customers can now easily notify the company and track the resolution progress through their phones.
The utility company outlined two primary ways for customers to report outages: by using the USSD code *977# or the MyPower App, both designed for quick and efficient communication.
In a social media post shared on March 24, Kenya Power demonstrated how customers can report outages using the *977# code.
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By following a simple step-by-step process, users can select the incident type, input their account number, and choose the cause of the issue.
Upon completion, they will receive an incident reference number for tracking the progress. The post also included a video to guide customers through the process.
Alternatively, users can report outages through the MyPower App, which is available for download on both Google Play and the App Store.
Once reported, Kenya Power commits to either providing conclusive feedback or issuing a reference number for customers to follow up on the resolution.
This initiative aims to enhance communication and ensure a swift response to power issues, offering customers a reliable way to stay informed and minimize downtime during outages.
Kenya Power emphasized its commitment to quick service and transparency in addressing customer concerns.
Kenya's ambitious power plan
Kenya is striving to achieve universal electricity access by 2030, aligning with the Sustainable Development Goals (SDGs) that promote the use of reliable, sustainable, and environmentally friendly energy.
Alex Wachira, Principal Secretary in the State Department for Energy, stated that the government plans to connect 250,000 households to electricity annually to meet this ambitious target.
Kenya is one of the leading African nations making significant progress toward the SDGs, alongside countries like South Africa, Morocco, Ethiopia, and Egypt, who are also working towards achieving these global goals by 2030.
Kenya Power represented in Zambia
Elsewhere, Kenya Power's General Manager, HR and Admin, Cecilia Kalungu, joined change-makers at the Women in Energy Network Africa (WEN-Africa) Conference in Lusaka, Zambia, as a panelist and shared impactful strategies for retaining women in the energy sector.
She shared insights on retaining and empowering women in energy, highlighting Kenya Power’s strides, mentorship programmes, leadership development, and inclusive policies like lactation rooms and flexible work options.
With women comprising just 32% of the global renewable energy workforce (IRENA), her voice amplified the call to bridge the gender gap, shift workplace culture, and empower more women to lead.
The WEN-Africa forum unites industry leaders to champion and strengthen women’s participation in shaping the future of the energy sector.
Masolo Mabonga, HOD Current Affairs and Politics, updated this article with details on Kenya Power's representation in Zambia's changemaker's event.
Source: TUKO.co.ke
